Mobile Working: The Tools You Need

Mobile working requires very few tools to establish a virtual office on-the-go. Most mobile workers can operate effectively with a laptop computer, broadband Internet connection and a smartphone or Voice over Internet protocol (VOIP). Some mobile workers may require a portable scanner and portable printer. The devices required depend upon the complexity of the job that the mobile worker may perform.

With the introduction of cloud computing and the development of mobile applications, some mobile sales people may only need a smartphone to complete most of their work on location. Others may utilize a Netbook or laptop to complete their work. Technology has improved the way people communicate and interact within the workforce.

Cloud Computing

Cloud computing technology allows applications to be hosted on a server. Users may access the applications with a login and a user ID. These applications may be accessed from any location with a compatible web browser and Internet connection. Mobile workers may access applications such as: Project Management software, Project Planning Management (PPM) software, Customer Relationship Management (CRM) software, calendar tools, budgeting tools and other tools that help mobile workers maintain contact with their team members and clients.

These applications are affordable, scalable and do not require an initial investment in server equipment or IT maintenance. The company simply pays per user or by the license. Customers enjoy access and improve productivity and efficiency while traveling for business.

Netbooks, Scanners and Portable Printers

Because of cloud computing, mobile workers need computers with significant processing speeds and adequate memory. However, the technology requirements are less sophisticated because no physical applications will be downloaded to the computer. All applications will remain in the cloud. For this reason, mobile workers may secure a lightweight Netbook for traveling. All documents may be stored on an offsite server or on a removable hard drive. This significantly reduces the weight of the traveler and the number of devices required.

Portable scanners are available for business travelers that may need them. These items weigh under a pound and are usually less than a foot in length. The devices are lightweight and robust. The item will easily fit into a laptop bag or luggage. The photo quality is fairly good, and the cost is affordable. This is helpful for scanning documents and faxing items through an online fax service.

Portable printers are also available. They may be slightly larger than the scanner device and heavier. Many mobile workers may use business office services to print. However, other mobile workers require the convenience of the device on hand at all times.

Smart Phones

iPhone and BlackBerry are the two smartphones geared towards business customers. BlackBerry offers more business oriented applications than iPhone. iPhone initially focused on entertainment and social networking before introducing business applications to the phone. As social networking became noticed as a Customer Relationship Management (CRM) tool, iPhone recognized the need to address this need. The company is now expanding its store to include more business oriented applications.

Protocols are being developed to make applications on smartphones more readable on the small screens. As the applications improve, mobile workers are using their smart phones more to conduct business. Smartphones must have multitasking capabilities to prevent the work accomplished on smartphones from becoming tedious and laborious. Cellular download and upload speeds are typically slower than WiFi connections. Therefore, customers may use this functionality to increase connection speeds on the smartphone.

Mobile Applications

Mobile applications allow customers to have access to full applications on certain smartphones, such as BlackBerry, iPhone and others. Both BlackBerry and iPhone have their own application stores with mobile applications designed specifically to work with the size of the screen and the technical attributes of the phone. For example, iPhone may have a mobile version of an application that syncs with the full version of the tool. This allows information to be recorded discreetly while with the customer and transferred to the full application where it may be viewed by all team members. Both BlackBerry and iPhone possess numerous business applications that benefit mobile workers.

Mobile applications are fairly affordable. Many applications are free, while other applications may cost a nominal amount. Mobile applications are essential for mobile workers that need maximum productivity while traveling.

Broadband and WiFi Internet

Broadband wireless card or WiFi Internet is essential while traveling on business. Internet is required to access a web browser and applications. WiFi is sufficient if the mobile worker is stationary in a coffee shop or other location. Otherwise, a broadband wireless card is necessary to remain connected while traveling. This device works on the cellular network. The user will have access anywhere on the network a cellular phone may be used.

Broadband wireless cards offer the most flexibility. This also offers the most predictability. WiFi requires knowing beforehand the locations that offer free or paid WiFi to customers. This may require traveling to particular locations to get access. Instead, the broadband wireless card is with the mobile worker at all times. Internet access will be provided in most locations if the network is expansive.

Batteries and Chargers

Batteries and battery chargers are essential to keep electronic devices operational while on the road. Mobile workers may require extended batteries to remain productive while on traveling on location. Solar chargers are helpful in areas where the outlets are difficult to reach or they are sparse. Otherwise, car chargers and standard battery chargers are required to ensure functionality of the device at all times.

Battery chargers often come with universal tips for smartphone compatibility. Laptop computer chargers are typically specific to the brand of computer it is designed for. Most chargers are affordable and necessary to ensure the device is operational when it was most needed.